GetOblic is intended for users 18 years or older. We do not knowingly collect personal information from minors.
✔ Transparency commitment
We built GetOblic to support local businesses through trust and voice technology. That includes being transparent about how we handle your data.
If anything feels unclear, contact us: we’ll help.
Again, this is only a simplified explanation. The full, binding legal Terms start below under “Official Privacy Policy”.
Official Privacy Policy
Last Updated on February 26th, 2026.
GetOblic (“GetOblic,” “we,” “us,” “our”) is operated by GetOblic Inc., a Delaware incorporated company, with its principal place of business at Hanah Senesh 5 City, Herzeliah, 4644637, Israel.
This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our websites, products, and services, business claiming tools, AI assistant features, AI receptionist services, and related communications (collectively, the “Service”).
By accessing or using the Service, you agree to this Privacy Policy.
- Mailing Address: Hanah Senesh 5 City, Herzeliah, 4644637, Israel.
1) Scope This Privacy Policy applies to:
- Visitors to GetOblic websites and related domains
- Users creating consumer or business accounts
- Users interacting with AI assistant/AI receptionist features
- Communications with us via email, phone, or SMS/MMS
This Policy does not cover third-party websites, integrations, or services you may access through links from our Service.
2) What Information We Collect We collect information in three main ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.
A. Information You Provide Depending on how you use the Service, you may provide:
Account & Profile Data
- Name
- Email address
- Phone number
- Username/password (or authentication tokens)
- Business role or relationship to a business
- Business name, address, phone number, website
- Business category, services, pricing, hours
- Descriptions, promotions, photos, other listing content
Communications
- Messages you send to support
- Emails, calls, or chats with us
- Feedback, survey responses, and troubleshooting logs you submit
User-Generated Content
- Reviews, ratings, comments, images, and other submissions (where enabled)
Payment & Subscription Data (if applicable)
- Subscription plan details, billing address
- Payment transaction identifiers and status
Note: Payment card details are typically processed by our payment processors; we may receive limited payment-related details (e.g., last 4 digits, payment status) but not full card numbers.
AI Receptionist / Voice Feature Data (if applicable)
- Location associated with a listing or address you provide
We do not require precise GPS location, though some features may use location context if you enable it.
C. Information from Third Parties We may receive information from:
- Social platforms or authentication providers (if you sign in that way)
- Payment processors (transaction status and identifiers)
- Analytics providers
- Communication providers (phone/SMS delivery status)
- Data partners that provide business listing data (for directory population)
3) How We Use Your Data We use information we collect for the following purposes:
Provide and Operate the Service
- Create and manage accounts
- Display and update business listings
- Enable claiming workflows and verification
- Provide AI assistant and AI receptionist features
- Route calls/messages and deliver communications
Improve and Secure the Service
- Monitor performance, debug issues, and prevent fraud/abuse
- Develop and improve features and user experience
- Protect the Service, users, and our infrastructure
Communications
- Send service notices, confirmations, and account alerts
- Provide customer support
- Send administrative and transactional messages (including billing updates)
Marketing (Where Permitted)
- Send product updates and promotional communications (email/SMS where you’ve consented or where permitted by law)
- Measure campaign effectiveness
Legal & Compliance
- Enforce our Terms & Conditions
- Comply with legal obligations and respond to lawful requests
4) SMS / Text Messaging Privacy Policy (SMS Consent + Use) This section specifically explains how we handle phone numbers and SMS/MMS communications.
A. How SMS Consent Is Obtained We only send SMS/MMS messages where:
- You explicitly opt in via a web form, checkbox, subscription flow, account settings, or written agreement; and/or
- You provide your phone number and affirmatively consent to receive messages for a specific program (e.g., account alerts, business claiming updates, AI receptionist notifications).
Where required, we use consent language that discloses:
- The program purpose (use cases)
- Message frequency may vary - “Message & data rates may apply” - Opt-out instructions (STOP) and help (HELP)
Your consent to receive SMS is not a condition of purchase (unless clearly stated and legally permitted for a specific service).
B. How We Use Phone Numbers for SMS If you opt in, we may use your phone number to send messages related to:
- Account verification / authentication
- Appointment confirmations and reminders (where applicable)
- AI receptionist notifications and lead/booking updates
- Service-related alerts and support communications
- Billing or subscription notifications
- Promotional messages (only where you have consented, and where permitted by law)
Message frequency varies based on your activity.
C. Opt-Out / Unsubscribe You can opt out at any time by replying STOP to any message. You can request help by replying HELP.
Opting out of SMS may limit your ability to receive certain time-sensitive service notifications.
D. Message & Data Rates Message and data rates may apply, depending on your carrier plan.
E. Carrier Disclaimer Carriers are not liable for delayed or undelivered messages.
F. SMS Data Retention We may store SMS-related records (e.g., opt-in/opt-out timestamps, delivery confirmations, and message logs) to:
- Prove consent and comply with telecom requirements
- Provide the messaging service
- Prevent abuse and troubleshoot delivery issues
G. Mobile Information Sharing Statement (Required) No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5) Cookies & Tracking Technologies We use cookies and similar technologies (such as pixels, tags, SDKs, and server logs) to operate and improve the Service.
- Performance / Analytics Cookies: help us understand usage and improve performance
- Functional Cookies: remember preferences and settings
- Advertising / Marketing Cookies (if enabled): measure marketing performance and personalize content (where permitted)
B. Examples of Tracking
Tools We May Use
Depending on your configuration, we may use tools such as:
- Web analytics (e.g., Google Analytics)
- Tag management (e.g., Google Tag Manager)
- Security and performance services (e.g., CDN, bot mitigation)
- Error monitoring / performance monitoring
C. Your Choices You can control cookies through:
- Your browser settings (block/delete cookies)
- Cookie preference tools (if we provide a banner/settings panel)
Blocking some cookies may affect site functionality.
6) How We Share Information We do not sell your personal information in the traditional sense. We may share information in the following limited circumstances:
A. Service Providers (Processors) We share information with vendors who help us operate the Service, such as:
- Hosting and infrastructure providers
- Analytics and performance monitoring providers
- Payment processors
- Communication providers (email, phone, SMS)
- Customer support tools
These providers are authorized to use your information only as needed to provide services to us.
B. Legal, Safety, and Compliance We may disclose information if required to:
- Comply with laws, regulations, court orders, or lawful requests
- Protect rights, safety, and security of users, GetOblic, or the public
- Investigate fraud, abuse, or violations of our Terms
C. Business Transfers If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality protections.
D. With Your Direction We may share information when you request or authorize it (e.g., connecting third-party tools).
7) Data Security and Handling We use reasonable administrative, technical, and organizational safeguards -designed to protect information, including:
- Access controls and least-privilege practices
- Encryption in transit (HTTPS/TLS)
- Monitoring, logging, and abuse prevention measures
Retention periods vary based on data type and purpose.
9) Your Rights and Choices Depending on your location and applicable laws, you may have rights to:
- Access: request a copy of your personal data
- Correct: update inaccurate or incomplete data
- Delete: request deletion of certain data (subject to legal obligations)
- Portability: receive your data in a usable format (where applicable)
- Opt out of Marketing: unsubscribe from promotional email and SMS
- Restrict/Limit Processing: where applicable under local laws
How to Exercise Your Rights
Email us at [email protected] with the subject line: “Privacy Request”.
We may need to verify your identity before fulfilling requests.
SMS: You can opt out anytime by replying STOP.
10) Children / Age Restriction GetOblic is not intended for individuals under 18. We do not knowingly collect personal data from minors. If you believe a minor has provided personal data, contact us and we will take steps to delete it.
11) International Data Transfers If you use the Service from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions where we or our vendors operate. These jurisdictions may have different data protection laws than your country.
12) California / U.S. State Disclosures Residents of certain U.S. states may have additional rights regarding personal information. To submit a request, contact [email protected].
We do not sell personal information as defined by applicable state privacy laws. We may share information with service providers for business purposes as described in this Policy.
13) Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last Updated” date above. Your continued use of the Service after an update means you accept the updated Policy.
